Terms & Conditions

Terms and Conditions

Throughout this document \'we\', \'us\' and \'our\' refers to Pure Design. Please read this carefully:

1. By accessing the website you are agreeing to the terms and conditions below each time you access this website, whether or not you place an order for goods through us.

2. Whilst we make every effort to ensure that the content on the site is accurate and current, we give no guarantee that the content will be free from error.
We exclude any liability for any errors and omissions on the site. You access and use the contents of this website entirely at your own risk. We do not make any representation or warranty, and expressly disclaim any and all such representations and warranties, in respect of any products, services, information or materials.

3. We do not accept liability for any consequential or incidental damages or for any other indirect, special or punitive damages whatsoever that arise out of or are related to the purchase or use of any products or services from the site through us (except liability for personal injury or death arising from negligence on our part).

4. Due to the continued development of our products and services the information detailed on this website may not be up to date. Refer to us for confirmation of the current status of any product or service. We may temporarily or permanently change any of these terms and conditions without affecting any accrued rights or liabilities.

5. We are not responsible for the privacy practices or the content of any other area of this website than that supplied by us.

6. Refunds will be issued within 30 days of receipt of goods and after we have inspected them for damage. We reserve the right to withhold all or part of your refund if items are returned damaged. Please note this only applies to new products.

All ex-diplay items once left the store are only eligible for a Credit Note if granted by the directors.

Please note, there is a 50% cancellation/returns fee on selected items of leather upholstery unless the order is cancelled within 1 week of placing your order manufacturer.

With all ex-display items there are no returns or refunds for these such items as it is ex display furniture and sold as seen.


*Credit Notes are issued with a 12 month validity period and can be used in any department of the Pure Design showroom and can also be used in sale periods and on discounted products

All credit notes will be stored in the company’s database and all staff are aware of the value of each clients credit note.The client will be given a voucher stating; the value, the item credit note is given against, date issued and date valid to.

Pure Design Brands